The first step to resolving a conflict is to a. confront the problem openly. b. identify problem
Question:
The first step to resolving a conflict is to
a. confront the problem openly.
b. identify problem ownership.
c. use I-messages to let others know you are upset.
d. sell the other person on the idea that he or she is causing you a problem.
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Related Book For
Conflict Survival Kit Tools For Resolving Conflict At Work
ISBN: 9780132741057
2nd Edition
Authors: Daniel Griffith, Cliff Goodwin
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