Moving all service delivery to the web where customers can access it when they need it is
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Moving all service delivery to the web where customers can access it when they need it is the most important aspect of building a successful customer service program. Do you agree or disagree? Why?
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Related Book For
Internet Marketing Integrating Online And Offline Strategies
ISBN: 9781133625902
3rd Edition
Authors: Mary Lou Roberts , Debra Zahay
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