1. The endeavor chronicled here would arguably be considered a success. What were the key success factors...

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1. The endeavor chronicled here would arguably be considered a success. What were the key success factors changes, practices, techniques, and so on - that made this possible? How did each contribute to the positive outcomes of the project?

2. The company adopted a two-level governance structure with a strategic and a process level. How would this approach work? What kind of issues should be discussed in each level? What are the advantages of taking such an approach?

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Introduction to Information Systems

ISBN: 978-0073376882

16th edition

Authors: George Marakas, James A. O'Brien

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