Since the proof-of-delivery (POD) documents are in essence the only binding evidence that products were delivered safe,

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Since the proof-of-delivery (POD) documents are in essence the only binding evidence that products were delivered safe, sound, and on time, what are some of the issues that customers may raise when Budway proposes to do away with this document? What are some strategies Budway can use to assuage any concerns? 

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Introduction to Information Systems

ISBN: 978-0073376882

16th edition

Authors: George Marakas, James A. O'Brien

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