Darwin Ltd has a new CEO who is keen on improving process efficiency. She has reviewed the process documentation for the revenue cycle and has asked you to remove the inventory check from the sales order process as it appears to be totally inefficient.

(a) Should you agree to remove the inventory check? Why or why not? (LO1, LO3, LO5)

(b) If you would not agree to remove the inventory check, how would you explain this decision to the CEO? (LO1, LO5)

(c) If you do agree to remove the inventory check how would you justify this change to the picking and packing manager? (LO1, LO5)

(d) If you remove the inventory check will you need to measure the process performance differently? (LO1, LO6)