Melbourne Ltd has decided to introduce electronic payment facilities to allow customers to pay for goods online.

(a) What controls would you expect to see introduced to ensure the safety of the online banking data? (LO5)

(b) Which activities in the cash receipting and accounts receivable process would be affected? (LO2, LO4)

(c) What changes would you expect to see in these activities? (LO4)

(d) What metrics could you use to measure the success of this initiative post implementation?

(LO6)