Two EBP providers in Australia include BPAYView and Australia Post. For each provider:
(a) View its website.
(b) List the services offered by each organisation.

(c) Based on the information on the website, describe the differences between bill
presentation, bill payment and bill management services.
(d) How might the customers of a business process-benefit from each of these
services (bill presentation, bill payment and bill management)? Which do you
think would best benefit a business that is considering reengineering its business
processes?