Define service in terms of both guest experience and the operations performance, then describe the principal characteristics

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Define service in terms of both guest experience and the operation’s performance, then describe the principal characteristics of service and contrast it to delivery of a physical product.

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Introduction To Management In The Hospitality Industry

ISBN: 9780470399743

10th Edition

Authors: Clayton W Barrows, Tom Powers

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Question Posted: Jun 16, 2024 03:10 AM

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Define service in terms of both guest experience and the operations performance, then describe the principal characteristics

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Introduction To Management In The Hospitality Industry

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