The cost of lost future sales after a customer finds flaws in a product or service is
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The cost of lost future sales after a customer finds flaws in a product or service is which of the following quality costs?
a. external failure cost
b. internal failure cost
c. appraisal cost
d. prevention cost
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Related Book For
Managerial Accounting
ISBN: 9780138129712
1st Edition
Authors: Linda Smith Bamber, Karen Wilken Braun, Jr. Harrison, Walter T.
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