Which of the following would not be classified as an external failure cost? a. Extra shipping charges
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Which of the following would not be classified as an external failure cost?
a. Extra shipping charges incurred to rush a customer an order that was delayed for rework.
b. Costs incurred for a product re call.
c. The cost of product liability insurance.
d. The cost of maintaining a customer complaint hotline.
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Related Book For
Financial & Managerial Accounting
ISBN: 9780073526997
15th Edition
Authors: Jan Williams, Sue Haka, Mark Bettner, Joseph Carcello
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