3. Analyze John’s approach and try to determine if he has a problem, and if he doesdetermine the source of the problem.4. Try to provide a solution to John that will ease the problem, and perhaps eliminate it.

John Burton was not a happy man. He was a supervisor for the Crofts Printing Company, having been recently promoted from lead printer. While he felt very comfortable with his knowledge and success in the printing business, this managerial position was starting to wear on him. He was determined not to let it get him down, however, as he felt he surely had the knowledge, experience, and respect of the workers. He had been asking Jason Crofts for months for a chance at management, and he certainly wasn’t about to let it get the better of him.