Focus on the customer. This means listening to the customer so goods and services meet customer needs

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Focus on the customer. This means listening to the customer so goods and services meet customer needs at a low cost. It means improving design and processes to reduce defects and cost? LO.1

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Introduction To Materials Management

ISBN: 9780132337618

6th Edition

Authors: J. R. Tony Arnold, Chapman, Stephen N., Lloyd M. Clive

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