The nurse manager is working to ensure that the Institute of Medicine’s 10 Rules for Health-care Delivery in the 21st Century are in place on the medical-surgical unit by using which rules? Select all that apply.

1 The patient may gain information after asking permission for records.

2 Health-care professionals are to be transparent in all activities.

3 Waste is controlled by budget cuts and rationing of services.

4 The patient is the source of control over their own care.

5 Health-care professionals anticipate needs of the patient.

AppendixLO1