Place Farhad with a more sympathetic account manager who is open to finding ways to help him
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Place Farhad with a more sympathetic account manager who is open to finding ways to help him improve his English and has the time to help him develop his assertiveness and telephone skills. Send Hazel Putnam to diversity awareness training.
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This is probably the best option Thompson should place Farhad with another accou...View the full answer
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