15 17 Identify an organisation you are familiar with that considers retention an important customer performance measure Explain why that organisation would benefit from measuring customer retention P...

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15 17 Identify an organisation you are familiar with that considers retention an important customer performance measure Explain why that organisation would benefit from measuring customer retention Provide two examples of customer retention performance measures that would be relevant to that organi...

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15.17 Identify an organisation you are familiar with that considers retention an important customer performance measure. Explain

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Management Accounting Information For Creating And Managing Value