The following activities are performed within a manufacturing firm. Classify each activity according to its value-chain activity category (for example, activity: grinding parts; value-chain activity category: producing). lop25

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a. Advertising products b. Repairing goods under warranty c. Designing a new process d. Assembling parts e. Shipping goods to a wholesaler f. Inspecting incoming raw materials and parts g. Storing finished goods in a warehouse h. Creating a new computer chip i. Answering product-use questions using a customer "hot line" j. Moving partially finished goods from one department to another k. Building a prototype of a new product 1. Creating plans for a new model of an automobile m. Conducting a phone-sales campaign n. Picking goods from a warehouse o. Setting up equipment