Visit a local health and fitness club and find out how they: (a) recruit new customers, (b)
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Visit a local health and fitness club and find out how they: (a)
recruit new customers,
(b) train staff to work with the customer base,
(c) encourage customers to renew,
(d) deal with complaints, and
(e) survey their customer base.
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Related Book For
The Management Of Clubs Recreation And Sport Concepts And Applications
ISBN: 9781571670274
1st Edition
Authors: Thomas H. Sawyer, Owen Smith
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