What are customer-validated performance mea sures? Provide an example. (LO 3)

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What are customer-validated performance mea¬ sures? Provide an example. (LO 3)

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Management Accounting

ISBN: 9780130101952

3rd Edition

Authors: Anthony A. Atkinson, Robert S. Kaplan, S. Mark Young, Rajiv D. Banker, Pajiv D. Banker

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