6-19 Responsibility of Purchasing Agent0 Richards had just taken a new job as purchasing agent for The

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6-19 Responsibility of Purchasing Agent0 Richards had just taken a new job as purchasing agent for The Hart Manufacturing Company. Sampson is head of the production planning and control department. Every six months, Sampson gives Richards a general purchasing program. Richards gets specifications from the engineering department. He then selects suppliers and negotiates prices. When he took this job, Richards was informed very clearly that he bore responsibility for meeting the general purchasing program once he accepted it from Sampson. During Week No. 24, Richards was advised that Part No. 1234-a critical part-would be needed for assembly on Tuesday morning, Week No. 32. He found that the regular supplier could not deliver. He called everywhere, fi- nally found a supplier in the Middle West, and accepted the commitment. He followed up by mail. Yes, the supplier assured him, the part would be ready. The matter was so important that on Thursday of Week No. 31, Richards checked by phone. Yes, the shipment had left in time. Richards was reassured and did not check further. But on Tuesday of Week No. 32, the part was not in the warehouse. Inquiry revealed that the shipment had been mis- directed by the railroad company and was still in Chicago. What department should bear the costs of time lost in the plant? Why? As purchasing agent, do you think it fair that such costs be charged to your department?

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