The new manufacturing environment is characterized by more flexibility, a readiness to meet customers’ requirements, smaller batches, continuous improvements and an emphasis on quality.
In such circumstances, traditional management accounting performance measures are, at best, irrelevant and, at worst, misleading.

You are required:
(a) To discuss the above statement, citing specific examples to Support or refute the views expressed;
(b) To explain in what ways management accountants can adapt the services they provide to the new environment.