Rookie employee Milani’s training is progressing well, so you have decided to teach her a new task.

For each of the following situations, identify the maturity level of the employee and the leadership style the manager should use so that the job gets done.

A. Low maturity of employee: The manager should use the telling style.

B. Moderate to low maturity of employee: The manager should use the selling style.

C. Moderate to high maturity of employee: The manager should use the participating style.

D. High maturity of employee: The manager should use the delegating style.