Sy Dabrowski is not doing well in his job. The problems began to appear shortly after Sy’s job was changed from a manual to a computer-based operation. He has tried hard, but is just not doing well in learning to use the computer, and as a result he is having difficulty meeting performance expectations. As a 55-year-old employee with over 30 years with the company, Sy is both popular and influential among his work peers. Along with his performance problems, you have also noticed the appearance of some negative attitudes, including a tendency for Sy to sometimes “badmouth” the firm. As Sy’s manager, what options would you consider in terms of dealing with the issue of his retention in the job and in the company? What would you do, and why?