“Thanks for telling me about it; I’ll talk to Usain to see what’s going on.”

Identify the response style exemplified in each statement.

A. Advising

B. Diverting

C. Probing

D. Reassuring

E. Reflecting

Betty Sue: Katniss, Do you have a minute to talk?

Katniss: Sure, what’s on your mind?

Betty Sue: Being the AD [athletic director], you know that I use the weight room after the football team. Well, my track team has to return the plates to the racks, put the dumbbells back, and so forth. I don’t get paid to pick up after the football team. After all, they have the use of the room longer than we do. I’ve complained to Usain [the football coach], but all he says is that’s the way he finds it, or that he’ll try to get the team to do a better job. But nothing happens