14-3 How can firms assess the business value of information systems projects? List and describe the
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14-3 How can firms assess the business value of information systems projects?
• List and describe the major costs and benefits of information systems.
• Distinguish between tangible and intangible benefits.
• Describe the limitations of financial models for selecting which systems to build.
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Management Information Systems Managing The Digital Firm
ISBN: 9781292094007
14th Edition
Authors: Kenneth C. Laudon
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