How do systems serve the various levels of management in a business? Describe the characteristics of

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How do systems serve the various levels of management in a business?

• Describe the characteristics of transaction processing systems (TPS) and the roles they play in a business.

• Describe the characteristics of management information systems (MIS) and explain how MIS differ from TPS and from DSS.

• Describe the characteristics of decision-support systems (DSS) and how they benefit businesses.

• Describe the characteristics of executive support systems (ESS) and explain how these systems differ from DSS.

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Management Information Systems

ISBN: 9780132142564

12th Edition

Authors: Ken Laudon, Kenneth Laudon, Jane Laudon

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