Indicate when you will use each type of communication.

Communication is one of the more important factors for success in project management, and the team at Sedona Management Group (SMG) recognizes this. Traditionally, computer professionals have been viewed as people who like to work in isolation.
Communication between these IT professionals and the users for whom systems are being developed has typically been difficult. IT professionals have been viewed as individuals who can only communicate things in technical terms, frequently beyond the understanding of the everyday system user. Fortunately, this state of affairs has changed over the years, and now computer professionals need a combination of both strong technical and “soft” skills. These soft skills include interpersonal abilities—such as those required to lead teams, understand user needs, and educate users—and overall the ability to communicate effectively with all project stakeholders.