The exchange of memos, reports, letters, email, instant messaging, and so on through the use of standard symbols.

Match each of the key terms with the definition that best fits it.

A. Asynchronous communication B. Communication C. Communication templates D. Communications management plan E. Electronic meeting system (EMS)
F. Feedback G. Forecasting reports H. Formal communication I. Groupware J. Horizontal communication K. Informal communication L. Information richness M. Interactive communication N. Listening O. Manage Communications P. Noise Q. Nonverbal communication R. Oral communication S. Performance reporting T. Plan Communications Management U. Progress reports V. Pull communication W. Push communication X. Status reports Y. Synchronous communication Z. Vertical communication AA. Videoconferencing BB. Walk-through CC. Written communication