Identify one or two of the best and one or two of the worst school or work teams on which you served as a member.

a. Identify the top three to five factors that made the team the best or the worst in terms of your experience.

b. To what extent do those factors coincide with issues covered in this chapter?

c. How do the factors you have identified add to the issues covered?

d. If you were the leader of the worst teams with full authority over them, what would be the top 10 things you would do to ensure their success?