15. nonfinancial measures Performance evaluation has a long history. For example, Bokenkotter

[1979, page 153] reports the following practice in the Medieval Church. "The tasks of the bishop were many and varied: administrative, judicial, and spiritual. One of his chief duties was to conduct visitations of the religious institutions in his Diocese. He usually held the visitation in the local church and would summon the clergy of the area and several laymen to attend. After verifying the credentials of the clergy, the bishop would interrogate the laymen about the behavior of the clergy — whether they performed their duties properly, whether they wore the clerical dress, whether they frequented taverns or played dice. And the laity too had to answer for their conduct. Finally, the bishop would inspect the physical state of the church and the condition of its appurtenances." Carefully discuss this practice.