Frank Boomer received a contract in the mail from his long-distance carrier, AT&T, that stated in unambiguous

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Frank Boomer received a contract in the mail from his long-distance carrier, AT&T, that stated in unambiguous language that his rates were changing and that he should contact AT&T immediately if this was not acceptable. The agreement also contained a clause stating that any dispute concerning the contract would be settled by binding arbitration. Boomer did nothing initially and continued to make long-distance calls. Later, he decided to file a classaction suit against AT&T for overcharging him and other customers. Will Boomer be successful in getting his case heard by a court instead of an arbitrator? [Boomer v. AT&T Corp., 309 F.3d 404 (7th Cir. 2002).]

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Managers And The Legal Environment Strategies For The 21st Century

ISBN: 9781439040058

6th International Edition

Authors: Constance E. Bagley, Diane Savage

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