The indirect conflict-management approach that uses chain of command for conflict resolution is known as __________ (a)

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The indirect conflict-management approach that uses chain of command for conflict resolution is known as __________

(a) hierarchical referral

(b) avoidance

(c) organizational redesign

(d) appeals to common goals

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Organizational Behaviour

ISBN: 9780470833711

1st Canadian Edition

Authors: John R. Schermerhorn Jr, Hunt, Richard N. Osborn, Elliott J. Currie

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