Training in how to use a new computer technology is an example of managing resistance to change

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Training in how to use a new computer technology is an example of managing resistance to change through.

(a) participation and involvement

(b) facilitation and support

(c) negotiation and agreement

(d) education and communication

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Organizational Behaviour

ISBN: 9780470833711

1st Canadian Edition

Authors: John R. Schermerhorn Jr, Hunt, Richard N. Osborn, Elliott J. Currie

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