2. Graphically illustrate the consumer decision-making process described in the following paragraph: The consumer first becomes aware

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2. Graphically illustrate the consumer decision-making process described in the following paragraph:

The consumer first becomes aware of the need.

Then the consumer simultaneously searches for information from several sources: retailers, advertising, word of mouth, independent publications, social media, and the Internet at large. Next, the consumer develops a criterion for evaluating the available brands in the marketplace. Based on this evaluation, the consumer selects the most preferred brand.

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