1. EasyShare 1 didn’t sell very well, but Paul Porter claimed this wasn’t the purpose of that particular product. What was the purpose of the product?

2. What kind of new product was EasyShare 1?

Designing usable and intriguing products is an integral part of Kodak’s marketing process. Paul Porter, director of corporate design and usability, focuses on creating interesting, functional, and intuitive equipment. (Recall the striking ad on  for the dual-lens camera.) To make sure the company is on the right track with product development, Kodak marketers interview customers and visit them in their own homes, observing how families use digital photography. The understanding gained from these interactions helps the company create a wide range of products targeted at different market segments.