Using the same scenario as in the previous question, assume that the new test procedure that is expected to be more accurate than the old test procedure indicates that performance will not meet customer specifications, whereas the old test indicates that customer specifications will be barely met. You should:

a. Present the old test results to the customer showing that specification requirements will be met

b. Show both sets of test results and explain that the new procedure is unproven technology

c. Change the customer’s specifications first and then show the customer the results

d. Discuss the release of this information with your legal department and senior management before taking any action