Describe a disruption that you personally experienced where the good, service, or both were not delivered on-time,
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Describe a disruption that you personally experienced where the good, service, or both were not delivered on-time, at the correct price, or with the expected quality. How might the organization have handled it better, and how could operations management have helped recovery from the disruption?
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Answer One personal experience I had with a disruption occurred when I ordered a laptop online for an upcoming project deadline I selected expedited shipping to ensure timely delivery However when the ...View the full answer
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Related Book For 
Operations And Supply Chain Management
ISBN: 9780357901649
3rd Edition
Authors: David A. Collier; James Evans
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