An airport limousine service has one employee work the airport counter. A customer arrives on the average

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An airport limousine service has one employee work the airport counter. A customer arrives on the average of once every 3 minutes, and it takes on average 2 minutes to process the transaction.

a.  What is the probability that the system is empty?

b. What is the probability that a customer must wait for service?

c. What is the average number of customers waiting for service in the queue?

d. What is the average wait time in the queue?

e. What is the probability of five customers in the system (queue and in-service)?

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Operations And Supply Chain Management

ISBN: 9780357131695

2nd Edition

Authors: David A. Collier, James R. Evans

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