Could a service i rm use a production-line approach or self-service design and still keep a high
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Could a service i rm use a production-line approach or self-service design and still keep a high customer focus (personal attention)? Explain and support your answer with examples.
LO9–3 LO.1
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Related Book For
Operations And Supply Chain Management
ISBN: 9780077151638
14th Edition
Authors: F. Robert Jacobs , Richard Chase
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