Identify the high-contact and low-contact operations of the following services: a. A dental ofi ce b. An

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Identify the high-contact and low-contact operations of the following services:

a. A dental ofi ce

b. An airline

c. An accounting ofi ce

d. An automobile agency

e. Amazon.com LO9–4 LO.1

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Operations And Supply Chain Management

ISBN: 9780077151638

14th Edition

Authors: F. Robert Jacobs , Richard Chase

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