In making reservations for services, a common approach for dealing with the uncertain demand is to overbook
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In making reservations for services, a common approach for dealing with the uncertain demand is to "overbook" to avoid the costs of no-shows. How ethical is this?
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The ethics of overbooking service reservations depends on various factors so its multifaceted and no...View the full answer
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Related Book For
Operations And Supply Chain Management For MBAs
ISBN: 9781119355328
6th Edition
Authors: Jack R. Meredith, Scott M. Shafer
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