The manager of a small post ofi ce is concerned that the growing township is overloading the
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The manager of a small post ofi ce is concerned that the growing township is overloading the one-window service being offered. Sample data are collected on 100 individuals who arrive for service:
Time between Arrivals Service Time
(Minutes) Frequency (Minutes) Frequency 1 8 1.0 12 2 35 1.5 21 3 34 2.0 36 4 17 2.5 19 5 6 3.0 7 100 3.5 5 100 Using the following random number sequence, simulate six arrivals; estimate the average customer waiting time and the average idle time for clerks.
RN: 08, 74, 24, 34, 45, 86, 31, 32, 45, 21, 10, 67, 60, 17, 60, 87, 74, 96 LO.1
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Related Book For 
Operations And Supply Chain Management
ISBN: 9780077151638
14th Edition
Authors: F. Robert Jacobs , Richard Chase
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