= 3 customers/hour = 5 customers/hour M = 1 a. What is the server utilization? b.

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λ = 3 customers/hour

μ = 5 customers/hour

M = 1

a. What is the server utilization?

b. What is the average number of customers waiting for service?

c. What is the average time customers wait in line for service?

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Operations Management

ISBN: 9781259270154

6th Canadian Edition

Authors: William J Stevenson, Mehran Hojati, James Cao

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Question Posted: Aug 25, 2020 07:45 AM

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= 3 customers/hour = 5 customers/hour M = 1 a. What is the server utilization? b.

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Operations Management

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