1.3 Select a process you are involved in, such as being taught, cooking, cleaning etc. What might...
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1.3 Select a process you are involved in, such as being taught, cooking, cleaning etc.
What might be the benefits of benchmarking this process and with whom could you compare your performance? How would this lead to the benefits identified?
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Related Book For
Service Operations Management Improving Service Delivery
ISBN: 9780273683674
2nd Edition
Authors: Robert Johnston, Graham Clark
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