A Touch of Class Catering washes its china in an automatic dishwasher. Each piece is inspected as
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A Touch of Class Catering washes its china in an automatic dishwasher. Each piece is inspected as employees select six 5-piece settings to pack in special boxes for storage and travel. Normally this procedure averages 2 unsatisfactorily cleaned items out of 30. Today, an average of 5 out of 30 were unsatisfactory. Does this suggest that something is wrong in the washing process—that is, does 5 fall outside the control limits for samples of 30?
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Operations Management Providing Value In Goods And Services
ISBN: 9780030262074
3rd Edition
Authors: Dilworth, James B
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