As purchasing agent for Eynan Enterprises in Richmond, Virginia, you ask your buyer to provide you with a ranking of

“excellent,” “good,” “fair,” or “poor” for a variety of characteristics for two potential vendors. You suggest that the “Products” total be weighted 40% and the other three categories totals be weighted 20%

each. The buyer has returned the rankings shown in Table S11.2.

Which of the two vendors would you select? lop6

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TABLE S11.2 Vendor Ratings for Problems $11.10 and $11.11 VENDOR RATING Company Excelent Good Fair Poor Products Excellent Good Fair Poor (4) (3) (2) (1) Financial Strength Manufacturing Capability Research Facilities Geographical Locations Management Labor Relations Trade Relations Service Deliveries on Time Handling of Problems Technical Assistance KD Quality (4) (3) (2) (1) KD KD Price KD K D Packaging KD K D Sales K D K D KD Product Knowledge Sales Calls Sales Service D K D K D KD KD K D DONNA INC. = D KAY CORP. K