How does Wheeled Coach manage the tasks to be performed at each work station? 1. Prepare a

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How does Wheeled Coach manage the tasks to be performed at each work station?

1. Prepare a flowchart of the process a passenger’s bag follows from kiosk to destination carousel. (See Example 2 in Chapter 6 for a sample flowchart.) Include the exception process for the TSA opening of selected bags.
2. What other processes can an airline examine? Why is each important?
3. How does the kiosk alter the check-in process?
4. What metrics (quantifiable measures) are needed to track baggage?
5. What is the role of bar code scanners in the baggage process?

1. As Diane’s new assistant, you need to flowchart this process.
Explain how the process might be improved once you have completed the chart.
2. If a mother is scheduled for a Caesarean-section birth (i.e., the baby is removed from the womb surgically), how would this flowchart change?
3. If all mothers were electronically (or manually) preregistered, how would the flowchart change? Redraw the chart to show your changes.
4. Describe in detail a process that the hospital could analyze, besides the ones mentioned in this case LOP4

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Operations Management Sustainability And Supply Chain Management

ISBN: 9781292295039

13th Global Edition

Authors: Jay Heizer, Barry Render, Chuck Munson

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