Visit a fast-food restaurant, a supermarket, a hospital, or another service and ask a manager about staff

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Visit a fast-food restaurant, a supermarket, a hospital, or another service and ask a manager about staff scheduling, covering these questions:

a. Who does it?

b. How frequently is it done?

c. Is any software used and, if so, which software?

d. How easy or difficult is it?

e. Are demand forecasts used?

f. Is the manager generally satisfied with the outcome?

g. Are employees satisfied?

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Related Book For  book-img-for-question

Operations Management

ISBN: 9781259270154

6th Canadian Edition

Authors: William J Stevenson, Mehran Hojati, James Cao

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