Visit a fast-food restaurant, a supermarket, a hospital, or another service and ask a manager about staff
Question:
Visit a fast-food restaurant, a supermarket, a hospital, or another service and ask a manager about staff scheduling, covering these questions:
a. Who does it?
b. How frequently is it done?
c. Is any software used and, if so, which software?
d. How easy or difficult is it?
e. Are demand forecasts used?
f. Is the manager generally satisfied with the outcome?
g. Are employees satisfied?
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Related Book For
Operations Management
ISBN: 9781259270154
6th Canadian Edition
Authors: William J Stevenson, Mehran Hojati, James Cao
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