Which of the following is not a dimension or subdimension in a customers utility function? a. Convenience

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Which of the following is not a dimension or subdimension in a customer’s utility function?

a. Convenience

b. Price

c. Location

d. Customer satisfaction

e. Performance LO 1-2

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Operations Management

ISBN: 9781259142208

1st Edition

Authors: Gerard Cachon, Christian Terwiesch

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