Which of the following inefficiencies in a banks operations results from variability? a. Employees entering the same

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Which of the following inefficiencies in a bank’s operations results from variability? 

a. Employees entering the same information twice 

b. Associates reading the terms and conditions of each account to the customer 

c. Customers incorrectly listing information on forms 

d. Employee work schedules set a week in advance

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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