14 The mail order firm of L. L. Pea receives an average of 200 calls per hour...

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14 The mail order firm of L. L. Pea receives an average of 200 calls per hour (times between calls are exponentially distributed). It takes an L. L. Pea operator an average of 3 minutes to handle a call. If a caller gets a busy signal, L. L.

Pea assumes that he or she will call Seas Beginning (a competing mail order house), and L. L. Pea will lose an average of $30 in profit. The cost of keeping a phone line open is $9 per hour. How many operators should L. L. Pea have on duty?

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